To support the simplification of our Digital processes, Bank Austria launched a number of new initiatives in 2023, partnering with Zscaler to improve IT performance, and improving customer data visualisation through the ‘360° Tool’.
Zscaler aims to increase the performance and stability of Microsoft Office365 applications like Outlook, Teams and OneDrive by using cloud technology – improving and optimising the digital experience for our colleagues. The 360° Tool, meanwhile, offers a holistic overview of customer data on a single screen, allowing colleagues to see important customer data at a glance – reducing the time spent searching for information in disparate systems.