Simplifying digital processes at Bank Austria
To support the simplification of our Digital processes, Bank Austria launched a number of new initiatives in 2023, partnering with Zscaler to improve IT performance, and improving customer data visualisation through the ‘360° Tool’.
Zscaler aims to increase the performance and stability of Microsoft Office365 applications like Outlook, Teams and OneDrive by using cloud technology – improving and optimising the digital experience for our colleagues. The 360° Tool, meanwhile, offers a holistic overview of customer data on a single screen, allowing colleagues to see important customer data at a glance – reducing the time spent searching for information in disparate systems.
I am proud of the energy and commitment the team has showed in implementing these initiatives. Thanks to their work, we have taken important steps towards simplification, making daily life easier for our colleagues.”
Chief Digital & Information Officer