Improving our in-house Digital expertise

A major part of the Bank’s Digital strategy is to insource our IT talent, making sure we have the expertise to build, manage and maintain our own technology in house. Over the course of 2023 we have done much to expand the impact of our UniCredit University Digital, which was established to empower our colleagues with new digital skills.

Training is provided both with the help of our existing in-house experts and through top external academics. UniCredit University Digital consists of two broad offerings: knowledge sharing, through events and content that give an overview of different topics and trends; and dedicated development plans for specific Digital roles.

Courses cover everything from how to use basic digital tools to Artificial Intelligence (AI), design thinking, digital accessibility, and how to have an innovation mindset. The platform also provides access to academic research from Bocconi and MIT.