The Banker crowns UniCredit a winner for our Digital transformation and simplification

Our commitment to our UniCredit Unlocked strategy – which positions both Digital transformation and Payments as key priorities – was underscored as we received two awards from The Banker in 2023.

As part of The Banker’s 2023 Transaction Banking Awards and Innovation in Digital Banking Awards, UniCredit was crowned Best Bank for Innovation in Digital Banking, Western Europe, and Best Bank for Payments. 

The double win recognised our work over the previous 12 months to optimise our digital and data infrastructure, while simultaneously streamlining operational processes in order to fully profit from digital efficiencies. This has included reshaping the bank's infrastructure based on cloud technology and APIs, and implementing common standards across the Group to ensure solutions can be easily reused and adapted across different business lines and geographies.

This award stands as recognition of our bold strategy, which prioritises patient and comprehensive transformation – of both our technology and our underlying processes – over short-term product releases. It also marks a transitional moment as we progress to the next stage of our digital evolution, where our foundational investments will serve as a platform to drive maximum value from exciting technologies such as cloud, data and AI. We look forward to further success in this next stage and are excited for what we can achieve.”

Giovanni Damiani

Deputy Group Digital & Information Officer

We are keeping our clients at the centre of everything we do. This means being able to adapt and evolve rapidly alongside their needs, something even more critical when it comes to payments - an area that is subject to constant evolution. Thanks to our new Global Payment Solutions business line, we are continuing our journey towards simplification via the expansion of our digital tools and payment solutions for individuals up to multinationals - now allowing all our clients to execute frictionless payments. In doing so, we are able to stay close to our clients' businesses and tangibly support the real economy.”

Raphael Barisaac

UniCredit’s Global Head of Payments & Cash Management

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