Listening to the full range of our stakeholders is central to how we work. We continually seek their feedback to strengthen stakeholder relationships and improve how we meet their needs.
Stakeholder Engagement
Strengthening stakeholder relationships
We encourage our stakeholders to share their views and concerns, and work hard to respond quickly and accurately. Gathering and analysing stakeholder feedback not only provides us with valuable insights into their needs – it also helps us manage the risks and opportunities we face and underpins our drive to achieve long-term sustainability. In 2023, we continued to leverage a broad range of stakeholder engagement tools:
To make good on our commitment to listen to and learn from all our stakeholders, in 2023 we hosted our inaugural ESG Day. The one-day event saw more than 12,000 participants join either online or in person, and included a dynamic and interactive format where participants were fully immersed in ESG workshops. Topics included materiality – gathering feedback from clients, NGOs, investors, partners, and our colleagues on UniCredit’s materiality analysis to support our business strategy and long-term value creation – climate change and transition, circular economy and biodiversity, youth and education, and green- and social-washing prevention strategies.