Focus Area

Empowerment and trust

Portrait of a woman laughing joyfully

A winning mentality grounded in clear Principles and Values and a shared Culture of empowerment and trust

Fostering bottom up ideas and an environment where people are proud to own and drive growth and success.

Our progress this year

2024 was another year of extensive listening to our people and joint work across all levels to spread and reinforce the Culture and Values that define us.

We made significant investments in education, professional development, and continuous learning, nurturing our talent for long-term success.

Today, as a transformed bank, our people feel connected, valued, embrace a can-do attitude, and view mistakes as opportunities to learn, all in the relentless pursuit of excellence.

This progress has contributed to our recognition as Global Bank of the Year for the second consecutive year by The Banker.

Highlights

Culture roadshows

With 20k colleagues involved, including CEO and Leadership Team.

Participants in UniCredit University

k

in Italy, with 50 hours of active learning per capita.

Colleagues in Italy participating in reskilling plan

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Moved from central functions to commercial branches, as a blueprint to be extended to the overall Group.

Hirings

in business divisions since 2021

>
k

9k of which young talents, transforming the organisation.

To UniCredit Foundation

Strengthening our Youth and Education focus

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