Close relations with our main stakeholders create long-term value and support individual and collective growth.
Joanna Carss Head of Group Stakeholder Engagement
Our ultimate goal is the creation of long-term success for all our stakeholders,
from employees and investors to the clients and communities we serve. Stakeholder Engagement ensures
we have a holistic understanding of each of these groups and what they expect from us, so that we can deliver for them all.
Niccolò Ubertalli Head of Italy
Our priority is to support our clients and communities through a positive and sustainable energy transition that takes into consideration both the environmental and social aspects
of our commitments to ensure a just and fair transition for all.
Michael Diederich Head of Germany
Sustainable business is both a challenge and a huge opportunity. That's why banks like ours are needed to provide competent support and drive forward the transformation of the economy.
Gianfranco Bisagni Head of Central Europe
We are actively helping our clients and communities to progress, offering a comprehensive range of ESG products, investing in dedicated training for our relationship managers and ESG targeted campaigns in different sectors.
Teodora Petkova Head of Eastern Europe
We are committed to sustainable value creation in Eastern Europe for our clients, communities, and investors alike. Green lending is a key element of our growth strategy, and we promote access to opportunity through multiple social programs.
Social and relationship Capital highlights
c.330,000
beneficiaries of financial education and awareness initiatives
474
meetings and 41 roadshow with investors, analysts and rating agencies
>51%
beneficiaries of microcredit represented by Start-ups in Italy
€36M
contribution to communities
c.5,800
disbursed loans for a total amount of €117m (Microcredit in SIB)
c.€2.8m
donated by UniCredit Foundation to provide food to people in poverty after the Covid-19 emergency
>€20m
for more than 350 scholarships and fellowships granted to more than 1,000 students and researchers since 2009
c.230
projects for a total amount of c.€290m of cumulated disbursed loans (Impact Financing in SIB)
635
jobs created (Impact Financing in SIB)
50 Start Ups
supported linked to circular economy initiatives
How we do the right thing
THE RESOURCES WE HAVE
long-term stakeholder relationships
our business approach to foster social and economic development.
COMMUNITY IMPACTS
client satisfaction
companies' competitiveness
well-being and social inclusion.
HOW WE CONTRIBUTE TO A MORE SUSTAINABLE WORLD
provide clients with high-quality service which begins by actively listening and
absorbing feedback
interact with key stakeholders to build a sound banking environment based on transparency
and mutual understanding
promote stronger economic participation for everyone.